Privacy Policy
Thank you for using Muva. Your privacy matters to us. This Privacy Policy explains what information we collect, how we use it, and the choices you have. If you have any questions, contact us at support@Muva.com.
Who We Are
Muva provides AI companionship experiences for adults. We are committed to handling your data responsibly and transparently.
Age Requirement
Muva is intended for users who are 18 years of age or older. We do not knowingly collect personal information from individuals under 18.
Information We Collect
- Information you provide: profile details you choose to share and messages you send within the app.
- Usage information: app interactions, features used, and diagnostic data (such as crash logs) to help us improve performance and reliability.
- Device information: device type, operating system version, and language settings for compatibility and localization.
How We Use Information
- To provide and maintain core app features (including AI chat interactions and related in‑app experiences).
- To personalize your experience in a limited manner (for example, remembering recent interactions to keep conversations coherent).
- To monitor safety, prevent misuse, and enforce our Terms of Service.
- To analyze aggregate usage so we can improve quality, performance, and accessibility.
- To comply with legal obligations and respond to lawful requests.
Sharing of Information
- No sale of personal data: we do not sell your personal information.
- Service providers: we may share information with vendors who process data on our behalf to support app functionality, analytics, or support. These parties are bound by confidentiality and data‑protection obligations.
- Safety, legal, and compliance: we may disclose information if required by law or to protect the rights, safety, and security of users, the public, or Muva.
- Business transfers: if we undergo a merger, acquisition, or asset sale, information may be transferred as part of that transaction.
Data Storage and Retention
We retain information for as long as necessary to provide the service, comply with legal obligations, resolve disputes, and enforce agreements. When data is no longer needed, we take steps to delete or anonymize it in a reasonable timeframe.
Security
We use reasonable administrative, technical, and organizational measures designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Choices and Rights
- Access and correction: you may request access to or correction of your personal information.
- Deletion: you may request deletion of your personal information, subject to legal or legitimate business requirements.
- Opt‑out: you may adjust in‑app settings (where available) to control certain data uses such as notifications.
To exercise your rights, contact support@Muva.com. We may verify your request to protect your account and privacy.
International Transfers
Your information may be processed and stored in regions outside your country of residence. Where applicable, we implement safeguards designed to protect your information consistent with this Policy.
Third‑Party Links
The app may contain links to third‑party sites or services. Their privacy practices are governed by their own policies. We encourage you to review those policies when you visit third‑party services.
Changes to This Policy
We may update this Privacy Policy to reflect changes to our practices or for legal, technical, or regulatory reasons. If we make material changes, we will take reasonable steps to notify you. Your continued use of Muva after changes indicates your acceptance.
Contact Us
Questions or concerns? Email us at support@Muva.com.